Leon Majors
Senior Vice President
Phoenix Marketing

Mr. Majors is the founder of the Payments Systems research practice at Phoenix Marketing, and has more than thirty years of experience consulting on payments and banking technology issues including managing an annual ATM industry tracking study since 1980 and a Consumer Payments Preferences study which has run for nearly 15 years. Each year, Mr. Majors and his group interview thousands of banks, thousands of corporations and tens of thousands of consumers on all aspects of the payments landscape. Phoenix Payment Systems Practice’s primary research efforts include analysis and forecasting to measure and project the impact of emerging technologies on the use of traditional banking and payment systems and services. This effort includes annual tracking studies in ATMs, Delivery Channel Strategy & Branch Technology, B2B and Consumer Payments and Payment Processing. Mr. Majors has managed over 200 projects in financial services research. Mr. Majors is a noted industry speaker with appearances at industry conferences including the National Postal Forum, Bank Administration Institute (BAI), NACHA, and Institute for Financial Operations/TAWPI events and conferences. For the past several years, Mr. Majors has been a member of the Board of Advisors to the Federal Reserve Bank of Boston’s Survey of Consumer Payment Choices.